Shipping Policy

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Purchased items will be dispatched within 5 business days of the order, although most will be within 2 to 3. Please allow up to 2 weeks for delivery to arrive (outside of Europe), and 3 days within The Netherlands. 

 

The buyer assumes any and all duties and customs costs for orders shipping outside of the Netherlands /Europe and will be contacted in advance should additional charges need to be made. 

 

NOA is not responsible for any lost, stolen or damaged shipments. All domestic shipments are sent with a delivery confirmation and the buyer assumes all responsibilities of lost items.

Return & Exchange Policy

We are happy to offer an exchange or refund when the product is defect, we will offer exchange for unworn items returned in their original condition and packaging, with the return form fully filled in. Please be aware that all responsible return costs are applicable by the customer. Refunds and exchanges will only be given on items returned within 30 days of receipt of the order. Items that are returned as faulty and are showing signs of damage which are not the result of a manufacturing fault will not be accepted. This includes accidental, malicious or wearer related damages.